First time at Kansai Airport?
No worries, we ensure a smooth pickup.

We know that after a long flight, you want to get to your hotel as quickly as possible. But navigating the airport can be tough, especially if you don’t speak Japanese, as English is not commonly used in Japan.

This is even more challenging for first-time visitors to Kansai Airport or for families traveling with children.

Kansai International Airport (KIX) Arrival lobby

Testimonials for our Airport Pickup Service

What We Offer for
Smooth Airport Pickup

1, Free Meet & Greet Service

We have designated meeting points at each airport. After you make a reservation, we will send you a map and photos of the location, so you won’t get lost.

On the day of your arrival, our driver will be waiting for you at the meeting point with a name board displaying your name, so you can easily find them and feel at ease.

Driver will wait with your nameboard

2, Real-Time Chat Support In English

Upon your arrival at Kansai Airport (or Itami Airport), our English-speaking support team offers real-time assistance via WhatsApp for smooth meetups with the driver. At the airport, various issues can arise during the immigration process, such as:

Long lines at immigration
Lost luggage
Being held up at customs

In such cases, please contact our customer support via WhatsApp. We will inform the driver and handle the situation accordingly.

3, Handling Flight Delays

Flight arrivals are often delayed by one or two hours. However, our customer support team monitors flight arrival times and is aware of any delays.
In such cases, we adjust the meeting time to match the actual arrival time, so you can rest assured.

4, Driver Waits Until You Come Out

Some taxi companies cancel bookings if time passes since the meeting time, causing drivers to leave without the customer. But our drivers stay until they meet the customer, as long as we can stay in touch through WhatsApp.

Delays at the arrival gate, like flight delays and customs queues, can happen. Our service aims to help in these situations.

How to Order & Flow of the Day

1, Meet the driver at meeting spot

After completing baggage claim and customs inspection at the airport, please proceed to the arrival gate.The driver will be waiting for you at the designated meeting location, holding a name board.

We monitor the arrival time of the plane, and in case of any changes, whether it be earlier or later, we will adjust the meeting time accordingly. Please rest assured.

Driver waiting with your name sign

2, Move to the parking area

The driver will accompany you to the parking area where the vehicle is located.

Please rest assured that the driver will assist you with any heavy suitcases or luggage you may have.

Driver guiding you to the parking area

3, Load luggage and head to the hotel

An experienced driver will safely and comfortably transport customers from Kansai Airport to hotels, vacation rentals such as Air BnB, guesthouses and private homes and rooms. The approximate time from Kansai International Airport(KIX) to major city is as below:

Osaka city – 60min
Nara city – 70min
Kobe city – 70min
Kyoto city – 90min

Driver loads luggage into the car

4, Arrive at the destination

Upon reaching the destination, the driver will unload the luggage.

Since the payment has been completed in advance, there is no need for any further payment inside the vehicle, allowing for a seamless exit.

Thank you for using our transfer service!

1, Check for Vehicle availability

We are a small, elite team with limited vehicles and drivers. First, please contact our customer support to check vehicle availability.

If you contact us via WhatsApp or Messenger, we will respond promptly regarding availability.

You can check availability via WhatsApp

2, Proceed booking ( and make payment )

Proceed with the purchase of the desired transfer service and payment through the detailed page.

We offer a pre-online payment system, so there is no need to prepare cash or cards on the day of the service.

Buy transfer service like e-commerce

3, Receive reservation receipt

(Within 24 hours of receiving the order)

We will send you the booking confirmation document the day after your application. If for any reason we are unable to accommodate your reservation, we will inform you at this stage (rest assured that we will provide a 100% refund).

Confirmation will be sent to your email

4, Receive driver’s information

(One day before the service date)

On the day before the service, we will send you a reminder message with the driver’s name and meeting details.

If you have any questions or changes, please feel free to contact us via chat.

You can relax and be ready for the day!

We transfer every day
in Osaka and Kansai Region!

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We are flexible because
we are the Direct Local Service Provider

You may have come across many websites offering airport transfer and city-to-city transfer services in the Kansai region. So, what makes us different from those other companies? The answer is that we are the service providers ourselves, based in Osaka.

We interact directly with each driver, which allows us to provide speedy and high-quality service.

Comparison with other services

	Kens Osaka Taxi	Airport Taxi	Company A	Company B
Free Meet & Greet service	◯	ｘ	◯	◯
Realtime support in English	◯	ｘ	ｘ	ｘ
Meetup Guarantee Service	◯	–	?	ｘ
Local Japanese driver	◯	◯	◯	?
Online Payment in advance	◯	ｘ	ｘ	◯
Private Tour Availability	◯	ｘ	◯	ｘ
Transfer to other city	◯	ｘ	ｘ	ｘ

KANSAI Airport and Kobe City
Private Transfer Service Location

HOTELS for KANSAI Airport and Kobe City Private transfer

ANA Crowne Plaza Hotel Kobe (ANAクラウンプラザホテル神戸)
Apa Hotel Kobe-Sannomiya (アパホテル〈神戸三宮〉)
Ariston Hotel Kobe (アリストンホテル神戸)
Canadeo Hotels Kobe Tor Road (CANDEO HOTELS(カンデオホテルズ)神戸トアロード)
Centurion Hotel Grand Kobe Station (センチュリオンホテルグランド神戸駅前)
Comfort Hotel Kobe Sannomiya (コンフォートホテル神戸三宮)
Daiwa Roynet Hotel Kobe Sannomiya (ダイワロイネットホテル神戸三宮)
Hotel Crown Palais Kobe (ホテルクラウンパレス神戸)
Hotel Koenig Von Krokodil Kobe (ホテルケーニヒスクローネ神戸)
Hotel La Suite Kobe Harborland (ホテルラ・スイート神戸ハーバーランド)
Hotel Meriken Park Oriental Kobe (神戸メリケンパークオリエンタルホテル)
Hotel Monte Hermana Kobe Amalie (ホテルモンテエルマーナ神戸アマリー)
Hotel Monterey Kobe (ホテルモントレ神戸)
Hotel Piena Kobe (ホテルピエナ神戸)
Hotel Sunroute Sopra Kobe (ホテルサンルートソプラ神戸)
Kobe Kitano Hotel (神戸北野ホテル)
Kobe Meriken Park Oriental Hotel (神戸メリケンパークオリエンタルホテル)
Kobe Motomachi Tokyu REI Hotel (神戸元町東急REIホテル)
Sotetsu Fresa Inn Kobe Sannomiya (相鉄フレッサイン神戸三宮)
Tokyu Inn JR Kobe Station North Exit (東横INNJR神戸駅北口)
Hotel Viaggio Kobe (ホテルヴィアッジオ神戸)
Other all hotels in Kobe city Chuo-Ku(Sannomiya) (神戸市中央区（三宮）のその他の全てのホテル)

LANDMARKS for KANSAI Airport and Kobe City Private transfer

Former Foreign Settlement (旧外国人居留地)
Ikuta Shrine (生田神社)
Kitano-ijinkan District (北野異人館街)
Kobe Harborland (神戸ハーバーランド)
Kobe Kitano Hotel (神戸北野ホテル)
Kobe Luminarie (神戸ルミナリエ)
Kobe Nunobiki Herb Garden / Ropeway (神戸布引ハーブ園／ロープウェイ)
Kobe Port (神戸港)
Kobe Port Tower (神戸ポートタワー)
Meriken Park (メリケンパーク)
Nankin-machi (Chinatown) (南京町（中華街）)
Nunobiki Waterfall (布引の滝)

About Kobe CITY

Kobe’s Chuo Ward, often referred to as Sannomiya, is a place of great interest for foreign tourists. Here, history and modernity intersect, offering a wide range of activities and culinary delights for a fantastic stay in Sannomiya.

First, pay a visit to Nankinmachi (Chinatown). This area is one of Kobe’s most iconic districts, known for its colorful arches and oriental ambiance. Besides savoring traditional Chinese cuisine, exploring the shops and searching for souvenirs is highly recommended.

Don’t miss the historic Foreign Settlement, a district that thrived as a foreign residential area. Its Western-style architecture and exotic atmosphere make it a perfect place for a leisurely stroll. Visit historical buildings and museums to learn about Kobe’s international history.

Ikuta Shrine, located in Chuo Ward (Sannomiya), is an ancient and prestigious shrine. Welcoming visitors in a serene environment, it exudes a mystical atmosphere. Here, you can experience Japanese tradition and spirituality, surrounded by beautiful natural surroundings.

Kobe Harborland is a waterfront entertainment and shopping paradise. It boasts stunning night views and transforms into a magical wonderland with illuminations at dusk. Enjoy dining at restaurants and cafes and explore family-friendly attractions.

Additionally, don’t forget to explore the scenic beauty of Kobe’s nature. Visit Nunobiki Herb Garden, a botanical garden known for its fragrant herbs and stunning vistas. It’s a serene retreat where you can enjoy the soothing aroma of herbs and the tranquility of nature.

The Kobe Port area offers picturesque waterside views and the opportunity for harbor cruises. Relax and enjoy the sea breeze while taking in the sights. The panoramic view from Kobe Port Tower is breathtaking and perfect for capturing memorable photographs.

Furthermore, Meriken Park is a delightful destination with lush green spaces and art installations. The vast lawn area is ideal for picnics and leisurely walks, and modern sculptures line the coastline.

Chuo Ward, Kobe (Sannomiya), offers all these captivating attractions. In this area where history meets contemporary life and where Japanese tradition harmonizes with an international atmosphere, you can fully immerse yourself in the wonderful charm of Kobe. Kens Osaka Taxi provides airport transfer services from Kansai Airport to Chuo Ward, Kobe Sannomiya. Please consider using our services to make your trip to Kobe more comfortable and memorable.

Kansai Airport to Kobe city Private Transfer

Description

First time at Kansai Airport?
No worries, we ensure a smooth pickup.

Testimonials for our Airport Pickup Service